{"id":2089,"date":"2021-06-10T08:06:38","date_gmt":"2021-06-10T08:06:38","guid":{"rendered":"https:\/\/pointr.com\/?page_id=2089"},"modified":"2023-12-15T19:27:04","modified_gmt":"2023-12-15T17:27:04","slug":"pointr-2-0","status":"publish","type":"page","link":"https:\/\/dynamic.pointr.com\/au\/pointr-2-0\/","title":{"rendered":"POINTR generation 2.x"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>POINTR took a big leap forward when Generation 2.x was launched. Over the past three years, the total of seven releases have been made, full of unique features, thus making POINTR the most feature-complete application for remote collaboration in the market.<\/p>\n<p>The latest <strong>POINTR 2.6<\/strong> release features advanced image processing that significantly enhance visual clarity of documentation features, making remote assistance more effective and efficient. By optimizing for high-resolution, POINTR now delivers an unparalleled experience in remote-first process. Moreover, this update broadens POINTR&#8217;s compatibility with various smart glasses.<\/p>\n<p><strong>POINTR 2.5<\/strong> release is responding to the rapid evolution of wearable devices. We have made a lot of compatibility and performance enhancements for Real Wear HMT-1, Navigator 500, HMT-1Z1 intrinsically safe devices as well as Vuzix and Epson.\u00a0Please note that Epson Moverio store closed on March 30, 2023. However, all Epson users can download the new version of POINTR directly from our <a href=\"https:\/\/pointr.com\/downloads\/#pointr-android\" target=\"_blank\" rel=\"noopener\">web site<\/a>. This release also has a number of user experience improvements, e.g. additional visual cues in menus. Following the request of our enterprise customers, high definition raw camera quality photos are now available, which can be used in reports and acceptance documentation.<\/p>\n<p><strong>POINTR 2.4<\/strong> brings the ability for the expert to adjust zoom 8x and video quality levels and to use the flash light on the field expert side remotely. This makes collaboration on hands-free smart glasses \u2013 Epson, Realwear, Vuzix, Google Glass, Hololens \u2013 much easier. In POINTR, depending on the network conditions we always retain the image quality and adjust the video frame rate. Unlike commodity collaboration tools which carelessly decide on user\u2019s behalf regarding the quality (recall those awfully pixelated instant chat online calls making technical collaboration impossible), in POINTR the user can take fine control, for example, to increase the image quality if the network allows. The Single Sign On with OAuth2.0 now covers three major providers: Amazon Cognito, Ping SSO, and Azure. The performance of the underlying ultra low-latency XRTC streaming has been optimized for 5G networks.<\/p>\n<p><strong>POINTR 2.3<\/strong> release was a major accord of the industry-focused user experience. The flagship feature is the workflow manager. It allows to quickly pre-configure the application for the most frequently used workflows such as making POINTR call, creating images and videos offline, generating field notes reports. POINTR is the most feature-rich remote collaboration solution in the market, and bringing more logic and automation to the user interface helps the industry users to easily access the entire power of POINTR. From now on, not only does POINTR have the landscape mode, but also the portrait mode for a convenient hand-held use. One of the critical field-grade features is 8x zooming and image quality selector that leverage the powerful optics and image processing of modern smartphones and wearable devices.<\/p>\n<p><strong>POINTR 2.2<\/strong> release features on-screen live remote collaboration mode. You can view remote screen and instruct with AR annotations securely &#8211; without the need to gain remote keyboard and mouse. In this way, users can securely support remote operational technology engineering stations by maintaining the air gap. Field reports can now be exported to PDF to a use-defined folder, and with automation attached to CRM\/IMS case. The new call manager, address book, and proxy settings make POINTR even better in handling workflows: <em>create, share, organize, and report<\/em>.<\/p>\n<p><strong>POINTR 2.1<\/strong> release enables Augmented Reality 3D sticky annotations and AirDraw mode with supported devices on Android (<a href=\"https:\/\/developers.google.com\/ar\/devices#google_play_devices\" target=\"_blank\" rel=\"noopener\">Google website<\/a>) and iOS (<a href=\"https:\/\/www.apple.com\/augmented-reality\/\" target=\"_blank\" rel=\"noopener\">Apple website <\/a>at the end of page). The users gained the ability to export entire Notebook or a single Note as a field report, to a designated folder locally or on a cloud (e.g. Dropbox, OneDrive). Session video capture was added to Enterprise users (<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=org.videolan.vlc\" target=\"_blank\" rel=\"noopener\">VLC app<\/a> to playback on Android).<\/p>\n<p><strong>POINTR 2.0<\/strong> release introduced the next level of localization in 15 languages, improvements for HMT-1, Epson and Vuzix glasses, and ability to work in POINTR outside of the live call and even without the Internet connection in offline mode. The global infrastructure capacity doubled to respond to growing usage.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/youtu.be\/P35jB9nYsZo&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;#features&#8221; button_text=&#8221;New features&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;#improvements&#8221; button_text=&#8221;Latest improvements&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Highlights title&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>POINTR 2.x highlights<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_6,1_6,1_6,1_6,1_6,1_6&#8243; admin_label=&#8221;Highlight icons 1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Offline Mode&#8221; url=&#8221;#offlinemode&#8221; image=&#8221;https:\/\/pointr.com\/wp-content\/uploads\/2021\/06\/featureicon-1.png&#8221; font_icon_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Offline Mode&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;|20px||20px|false|false&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; font_icon__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Notebooks&#8221; url=&#8221;#notebooks&#8221; image=&#8221;https:\/\/pointr.com\/wp-content\/uploads\/2021\/06\/featureicon-2.png&#8221; admin_label=&#8221;Notebooks&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;|20px||20px|false|false&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; font_icon__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;AR 3D sticky annotations&#8221; url=&#8221;#ar3danno&#8221; image=&#8221;https:\/\/pointr.com\/wp-content\/uploads\/2021\/06\/featureicon-3.png&#8221; admin_label=&#8221;AR 3D sticky annotations&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;|20px||20px|false|false&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; font_icon__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Air Draw&#8221; url=&#8221;#airdraw&#8221; image=&#8221;https:\/\/pointr.com\/wp-content\/uploads\/2021\/06\/featureicon-4.png&#8221; admin_label=&#8221;Air Draw&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;|20px||20px|false|false&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; font_icon__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_6,1_6,1_6,1_6,1_6,1_6&#8243; admin_label=&#8221;Highlight icons 2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Easy Camera Selection&#8221; url=&#8221;#cameraselection&#8221; image=&#8221;https:\/\/pointr.com\/wp-content\/uploads\/2021\/06\/featurecamera.png&#8221; admin_label=&#8221;Camera Selection&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;|20px||20px|false|false&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; font_icon__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Video Capture for Mobile&#8221; url=&#8221;#mobilevideo&#8221; image=&#8221;https:\/\/pointr.com\/wp-content\/uploads\/2021\/06\/featureicon-6.png&#8221; admin_label=&#8221;Mobile Video&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;|20px||20px|false|false&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; font_icon__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Field Report Export&#8221; url=&#8221;#fieldreport&#8221; image=&#8221;https:\/\/pointr.com\/wp-content\/uploads\/2021\/06\/featureicon-7.png&#8221; admin_label=&#8221;Field Report&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;|20px||20px|false|false&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; font_icon__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Flashlight Support&#8221; url=&#8221;#flashlight&#8221; image=&#8221;https:\/\/pointr.com\/wp-content\/uploads\/2021\/06\/featureicon-8.png&#8221; admin_label=&#8221;Flashlight&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;|20px||20px|false|false&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; font_icon__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Features title&#8221; module_id=&#8221;features&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_last_edited=&#8221;off|phone&#8221; custom_margin=&#8221;|-61px||||&#8221; custom_padding=&#8221;|0px||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Newest Features<\/h2>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Offline Mode&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;Offline Mode&#8221; module_id=&#8221;offlinemode&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#B9B9B9&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Use POINTR Features offline without a call<\/li>\n<li>Allows independent use in locations with no connectivity<\/li>\n<li>Easy way to create training material<\/li>\n<\/ul>\n<p>The Offline Mode feature allows using POINTR Features without a call. This means, that you can start a POINTR session, add annotations in the view and take notes without calling another user.<\/p>\n<p>The Offline Mode feature is especially practical when working in a low-connectivity environment or environment with no connectivity, like off-shore vessels, mines and security critical sites. The site personnel can start the session independently and visually collect all details to describe the issue at hand. When back at internet connection, the material can be shared or presented on an online POINTR call with an expert.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>This same approach enables site visits to security critical facilities that are cut off from connectivity, and site audits to commissioned sites in hard-to-reach locations.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>The Offline Mode feature is designed to enable collaboration when there\u2019s no connectivity, but there is also another valuable use for it: Training. The Offline Mode feature makes it easy to create training materials for challenging tasks, machinery function details, tutorials or site introductions. Because all the POINTR features are available in offline Mode (e.g. session recording, annotations, notes, screen share, cameras), creating any kind of hands-on training material is very straight forward and without the pressure of a live stream audience.<\/p>\n<p>To activate Offline Mode, launch POINTR and tap the <b>View<\/b> menu open. Then tap the <b>Camera<\/b> icon and a solo POINTR session will activate. This feature can be used whether you are connected to internet or not.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Field Notes management with Notebooks&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;notebooks&#8221; module_id=&#8221;notebooks&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#B9B9B9&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Arrange Field Notes in named lists<\/li>\n<li>Makes easy to find, use and share Field Notes<\/li>\n<\/ul>\n<p>The new Notebooks feature makes managing and organising Field Notes easy. Instead of one list, you can now arrange Field Notes in dedicated lists &#8211; Notebooks. It allows organising Field Notes related to a certain customer case, fault type, machinery etc. together.<\/p>\n<p>The Notebooks feature with the increased Field Notes capacity makes using Field Notes for collaboration more efficient. Right notes are easier to find during a call and together with the Offline Mode feature, Notebooks is a powerful tool for collecting visual information.<\/p>\n<p>Create notebooks by opening the <i>View<\/i> menu in top right corner and choose <i>Notes<\/i>. This opens the Notebooks window, where you can view Field Notes in different Notebooks, create new Notebooks and edit existing ones.<\/p>\n<p><a href=\"#fieldreport\">Read here<\/a> about exporting full Notebooks.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;RealWear HMT1 voice commands localized&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;HMT1 voice commands&#8221; module_id=&#8221;hmt1commands&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#B9B9B9&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>RealWear HMT-1 voice commands available on same 15 languages as POINTR UI<\/li>\n<\/ul>\n<p>New POINTR localisation expansion to 15 languages also applies to RealWear HMT-1 smart glasses\u2019 voice commands. Therefore, after this release HMT-1 users can control POINTR in all those 15 languages.<\/p>\n<p>You find the language selection behind the Start menu from Settings. Choose User Settings and the language selection is the first item on top of the settings list. Tap the arrow behind the language and choose a language from the list.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Augmented Reality 3D sticky annotations (iOS &#038; Android)&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;AR 3D annotations&#8221; module_id=&#8221;ar3danno&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#B9B9B9&#8243; global_colors_info=&#8221;{}&#8221;]The smartphone hardware has finally matured to support our favourite feature: True AR based 3D annotations! You can place annotations on object surfaces or equipment in your environment and the drawings and symbols stay in place when you move around.<\/p>\n<p>To use the AR 3D sticky annotations, activate the POINTR AR Camera in the View menu.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>When the AR Camera is activated, we recommend to track the environment for 30 seconds: move your smartphone from side to side and up and down. This allows your smartphone to map your surroundings and track objects, surfaces and distances in your environment.<\/p>\n<p>You can then start placing annotations on objects in your environment. Pick an annotation from the Pointers menu and and place it on an object in your view. Double-tap to stick the annotation on the object. To remove annotations tap \u201cUndo\u201d.<\/p>\n<p>You can move around and the annotation will stay in place. The AR 3D sticky annotations feature is available for all Android <a href=\"https:\/\/developers.google.com\/ar\/discover\/supported-devices\">ARCore supported devices<\/a> and all Apple <a href=\"https:\/\/www.apple.com\/augmented-reality\/\">ARKit supported devices<\/a>.[\/et_pb_toggle][et_pb_toggle title=&#8221;AirDraw floating annotations&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;AirDraw&#8221; module_id=&#8221;#airdraw&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#B9B9B9&#8243; global_colors_info=&#8221;{}&#8221;]AirDraw mode is a special way of using AR 3D sticky annotations that allows you to draw and place symbols in mid-air! You can place annotations to any location in your surroundings and the drawings and symbols stay placed in the air when you move around.<\/p>\n<p>AirDraw mode can be used when AR-Camera is active. You can find AirDraw from the Pointers menu. Activate the AirDraw mode and all your annotations will be placed in front of your device instead of the equipment surfaces.<\/p>\n<p>\u200b[\/et_pb_toggle][et_pb_toggle title=&#8221;3D Fieldnotes&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;3D Fieldnotes&#8221; module_id=&#8221;#airdraw&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#B9B9B9&#8243; global_colors_info=&#8221;{}&#8221;]3D Fieldnotes allow you to use AR 3D sticky annotations on any note created with AR device as a view source! This feature allows you to re-annotate Fieldnotes later and have full 3D capability even on non AR compatible devices.<\/p>\n<p>When using AR capable device, either yourself or if you are receiving someone else&#8217;s AR view during a call, you can use the \u201cSave Note\u201d button in the Capture menu to save the view into 3D Fieldnotes.[\/et_pb_toggle][et_pb_toggle title=&#8221;Camera selection directly from View menu&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;Camera selection&#8221; module_id=&#8221;cameraselection&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#B9B9B9&#8243; global_colors_info=&#8221;{}&#8221;]Camera selection has been moved from Settings to the View menu. Changing between cameras is now very easy and a lot faster, as all the shareable View sources are in the same place.<\/p>\n<p>When switching to another camera or any other View source, open the View menu and tap any of the camera options available. When there\u2019s a blue rim around the symbol, you know that that camera &#8211; or other View source to transmit image &#8211; is active. To switch to another camera or image source, just tap another symbol in the View menu.<\/p>\n<p>\u200b[\/et_pb_toggle][et_pb_toggle title=&#8221;Video capture support for mobile devices&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;Mobile Video&#8221; module_id=&#8221;mobilevideo&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#B9B9B9&#8243; global_colors_info=&#8221;{}&#8221;]POINTR session recording has been possible for Windows and Mac computers for a while already, and now the same feature is available for all mobile devices! You can record full sessions or short clips of the session. The videos are always saved on your device instead of cloud.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Start video recording by opening the Capture menu and tap \u201cExport Video\u201d. This starts the recording and captures annotations, audio and video even when you switch between different View sources such as IP cameras, whiteboard or Fieldnotes. Tap \u201cExport Video\u201d again to stop recording.[\/et_pb_toggle][et_pb_toggle title=&#8221;Exporting Field Reports&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;Field Report&#8221; module_id=&#8221;fieldreport&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#B9B9B9&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Field Report feature allows you to extract your Fieldnotes into an automated report with a tap of a button. Export singe Field Notes or full Notebooks as a field report, print the report to PDF or share with colleague.<\/p>\n<p>To export a full Notebook from POINTR cloud, open the View menu and tap \u201cNotes\u201d. Then tap the \u201cEdit\u201d symbol from the notebook you would like to export. From the Notebook information field, choose \u201cExport all\u201d on top of the text fields. The Notebook is exported to the folder you have set as the target folder for media exports in User Settings.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Custom export folder selection for Media Exports&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;Custom export folder&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#B9B9B9&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><iframe loading=\"lazy\" title=\"Set the Media Exports folder\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/ks0hJqyDOYk?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<p>Choose a location on your device where you want to store the POINTR media exports. You can also change the target folder for media exports any time.<\/p>\n<p>Set the media exports folder in Settings: Open Start menu, tap \u201cSettings\u201d, then \u201cUser Settings\u201d. Top off the list you see the language selection and under that the media export settings. In the media exports text field you can see the current folder if one is set. To set or change the target folder for the exports, tap \u201cSelect Folder\u201d, allow access to device storage if necessary and select a folder from the list or create a new one by tapping the three dots in the top right corner of the folder selection window.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Flashlight Support&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;Flashlight&#8221; module_id=&#8221;flashlight&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; link_option_url=&#8221;#flashlight&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#B9B9B9&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The latest release allows access to device flashlight from POINTR status panel. This feature makes it possible to have higher image quality in low light conditions like inside machines without having to use an additional light source.<\/p>\n<p>Turn flashlight on or off during a session by tapping the flashlight symbol in the status panel on top-middle in the POINTR user interface. This feature is available on smartphones and smart glasses with a built-in flashlight like RealWear HMT-1.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;improvements&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Improvements title&#8221; module_id=&#8221;improvements&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Latest Improvements<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;10px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;Localization to support 15 languages&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>In addition to English and Chinese, POINTR can be used on 13 more languages. Now you can have your POINTR user interface in:<\/p>\n<ul>\n<li>English<\/li>\n<li>French<\/li>\n<li>German<\/li>\n<li>Japanese<\/li>\n<li>Brazilian Portuguese<\/li>\n<li>Italian<\/li>\n<li>Spanish<\/li>\n<li>Russian<\/li>\n<li>Polish<\/li>\n<li>Swedish<\/li>\n<li>Turkish<\/li>\n<li>Chinese<\/li>\n<li>Hindi<\/li>\n<li>Arabic<\/li>\n<\/ul>\n<p>You find the language selection behind the Start menu from Settings. Choose User Settings and the language selection is the first item on top of the settings list. Tap the arrow behind the language and choose a language from the list.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Launch time improvement for global deployments&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]POINTR launches faster around the world. This makes starting POINTR use &#8211; like making a call &#8211; faster when the application launched.[\/et_pb_toggle][et_pb_toggle title=&#8221;Global cloud infrastructure capacity increased 2x&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]The increased cloud infrastructure capacity improves call experience for all users around the world.[\/et_pb_toggle][et_pb_toggle title=&#8221;Windows install for non-admin users&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]POINTR Windows for non-admin installation option can now be selected when running the normal POINTR installer. This POINTR installation version is created for emergency situations, when help needs to get through immediately and the local IT-support cannot be reached to accept normal installation.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>This version, also known as POINTR Desktop version, is not launchable with the CRM integration, but allows collaboration immediately when needed.[\/et_pb_toggle][et_pb_toggle title=&#8221;Start offline mode quickly with Play button&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;2-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><iframe loading=\"lazy\" title=\"Press Play to launch Offline Mode session\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/oSm_rYmLrKU?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<p>Start POINTR offline or solo session instantly by tapping the \u201cPlay\u201d button in the POINTR user interface..<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Tap the PLAY button and the Offline Mode session starts using the default View .<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Vuzix interaction with annotations&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;2-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]Making annotations with smart glasses is made easier.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>The POINTR virtual mouse cursor used in many smart glasses is improved, which makes placing and stamping annotations more easy and practical while using the glasses.[\/et_pb_toggle][et_pb_toggle title=&#8221;Group call performance and global capacity&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;2-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Call quality worldwide is increased especially for group calls. Calls are also more stable in bad network conditions.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;Performance in extreme low bandwidth conditions&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]Users with limited network conditions have better video streaming and live audio in POINTR.[\/et_pb_toggle][et_pb_toggle title=&#8221;Epson smart glasses Bluetooth compatibility&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]Some Bluetooth devices were hard to get working with Epson smart glasses while using POINTR. This issue is now solved and the bluetooth devices are working.[\/et_pb_toggle][et_pb_toggle title=&#8221;Fieldnotes capacity increased 10x&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]As Field Notes can now be organised in Notebooks, POINTR\u2019s Field Notes capacity is also increased tenfold. Now you can capture up to 200 Field Notes![\/et_pb_toggle][et_pb_toggle title=&#8221;Tooltips can now be freely scaled&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;2-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><iframe loading=\"lazy\" title=\"Tooltip Settings\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/77FPfuI-MWk?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<p>Choose the size of the tooltips to fit your device and personal preference. This feature allows you to set larger tooltips for voice command activated devices to clearly signify what voice commands to use.<\/p>\n<p>Tooltip scaling is useful when your device has very small resolution or viewing distance does not allow you to clearly read the tooltips.<\/p>\n<p>Scale the tooltips up or down or disable them in User Settings: open Start menu, tap \u201cSettings, then \u201cUser Settings\u201d and scroll down the list to the \u201cUser Interface\u201d settings. Scale the tooltips with the slider or disable them completely by ticking the box above.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Hindi and Arabic language support (beta)&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;2-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]Support for Hindi and Arabic characters is added to POINTR, making total of 15 supported languages.<\/p>\n<p>Open Start menu, tap \u201cSettings\u201d, then \u201cUser Settings\u201d .Scroll the list of languages and tap the one you want to set. Select Hindi or Arabic as they are now available to localise your POINTR UI.[\/et_pb_toggle][et_pb_toggle title=&#8221;MacOS CRM integration for %22Call on POINTR%22&#8243; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;2-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>POINTR CRM integration for MacOS based operating systems is improved: a POINTR call can now be launched straight from the CRM system integration without having the application open on the background.<\/p>\n<p>User gets this functionality automatically once valid POINTR license is acquired through the POINTR registration process.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Country code selector&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; admin_label=&#8221;2-1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The country code selector was re-designed and is open by default while typing the phone number. Country code is easier to select, which makes registration faster.<\/p>\n<p>\u200b<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>POINTR took a big leap forward when Generation 2.x was launched. Over the past three years, the total of seven releases have been made, full of unique features, thus making POINTR the most feature-complete application for remote collaboration in the market. The latest POINTR 2.6 release features advanced image processing that significantly enhance visual clarity [&hellip;]<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-2089","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dynamic.pointr.com\/au\/wp-json\/wp\/v2\/pages\/2089","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dynamic.pointr.com\/au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dynamic.pointr.com\/au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dynamic.pointr.com\/au\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/dynamic.pointr.com\/au\/wp-json\/wp\/v2\/comments?post=2089"}],"version-history":[{"count":90,"href":"https:\/\/dynamic.pointr.com\/au\/wp-json\/wp\/v2\/pages\/2089\/revisions"}],"predecessor-version":[{"id":2790,"href":"https:\/\/dynamic.pointr.com\/au\/wp-json\/wp\/v2\/pages\/2089\/revisions\/2790"}],"wp:attachment":[{"href":"https:\/\/dynamic.pointr.com\/au\/wp-json\/wp\/v2\/media?parent=2089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}